Effective Date: January 1, 2026 | Last Updated: March 23, 2026
Rocky Mountain Regenerative Medicine, PLLC (“we,” “our,” or “the Clinic”) is committed to maintaining the confidentiality and privacy of your personal and health information. This Privacy Policy describes how we collect, use, and safeguard information you provide to us — including through SMS/text message communications — in accordance with HIPAA and other applicable privacy laws.
1. Information We Collect
Rocky Mountain Regenerative Medicine, PLLC collects personal and health-related information necessary to provide high-quality care. This may include:
- Full name, date of birth, and contact information (phone number, email address, mailing address)
- Medical history, health conditions, and treatments received
- Appointment scheduling and insurance/billing information
- Communication records, including SMS/text message exchanges with our clinic personnel
- Any other relevant information you voluntarily provide to our staff
We obtain this information directly from you or, with your permission, from other healthcare providers.
2. How We Use Your Personal Information
Treatment, Payment, and Healthcare Operations
Your information may be used to coordinate and provide treatment, process payments, and conduct our healthcare operations. This may include sharing information with healthcare professionals involved in your care, billing entities, and Rocky Mountain Regenerative Medicine, PLLC’s administrative staff.
Clinical Operations & Quality Improvement
Rocky Mountain Regenerative Medicine, PLLC may use your health records in business planning, quality assurance, compliance, legal reviews, and internal audits to improve our services.
Communication
We use your contact information — including your phone number — to communicate with you regarding appointments, lab results, treatment recommendations, and questions related to your care. This includes communication via phone, email, and SMS/text message.
3. SMS / Text Message Communications
SMS Consent and Privacy: By engaging in SMS/text message communication with Rocky Mountain Regenerative Medicine, PLLC personnel, you are providing implied consent to communicate with us via text message. Your consent to receive SMS communications is strictly voluntary and is used only to facilitate direct communication between you and our clinic.
SMS consent and phone numbers collected for SMS communications are not shared with third parties or affiliates. SMS consent is not shared with third parties. SMS consent is not used for marketing purposes.
Message frequency will vary based on your interactions with our clinic. Message and data rates may apply depending on your mobile carrier plan. You may opt out of SMS communications at any time by replying STOP to any text message from our clinic, or by contacting us directly. For assistance, text HELP or visit www.rmrmco.com.
Electronic Communication Acknowledgment
Rocky Mountain Regenerative Medicine, PLLC uses electronic methods such as email and text messaging to communicate with you regarding lab results, diagnostic and treatment recommendations, appointment reminders, and questions related to your care. These methods are convenient but not fully secure, and third parties may potentially intercept messages. For example, individuals in your home who access your devices, employers, educational institutions, and internet service providers may inadvertently view these communications.
If you prefer not to receive communication via email or text, please inform your Rocky Mountain Regenerative Medicine, PLLC provider and staff. It is your responsibility to notify Rocky Mountain Regenerative Medicine, PLLC of any changes in your communication preferences. By not opting out, you acknowledge and accept the risks associated with electronic communication and understand that Rocky Mountain Regenerative Medicine, PLLC will continue to use these methods as a primary means of communication.
4. Who We Share Your Information With
Rocky Mountain Regenerative Medicine, PLLC does not sell, rent, trade, or otherwise disclose your personal information or phone number to third parties, affiliates, or marketing organizations. Your information remains within the Clinic and is used exclusively by our staff to support your care.
We may share your information only in the following limited circumstances:
- At your request: If you explicitly ask us to coordinate with another provider, specialist, or third party on your behalf.
- Care coordination: With healthcare professionals directly involved in your treatment, billing entities, or administrative staff as necessary for your care.
- Family members or caregivers: Rocky Mountain Regenerative Medicine, PLLC may share relevant health information with a family member, close friend, or other person you identify if it relates directly to their involvement in your care, or as necessary in your best interest if you are unable to express consent.
- Required reporting: Certain information may be legally required to be disclosed to public health or government agencies, including information about communicable diseases, sexually transmitted infections, HIV/AIDS status, suspected abuse or neglect, or threats to health and safety. Rocky Mountain Regenerative Medicine, PLLC will also comply with court orders requiring the release of health information.
- Emergency or disaster situations: When necessary to protect your health, safety, or the safety of others, or to assist with relief efforts and coordinate care.
5. Your Rights Regarding Your Information
- Access and Review: Request to view or obtain a copy of your health records.
- Request Amendments: Request corrections to your health information if you believe it is inaccurate or incomplete.
- Request Restrictions: Request limitations on the use or disclosure of your PHI.
- Confidential Communications: Request that we use a specific, confidential method to communicate with you.
- Accounting of Disclosures: Request a record of certain disclosures of your PHI, except those made for treatment, payment, or operational purposes.
- Opt Out of SMS: Opt out of text message communications at any time by replying STOP or contacting us directly.
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to your information is limited to authorized clinic personnel who need it to provide services to you.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
8. Contact Us
- Rocky Mountain Regenerative Medicine
- 720 Pearl St., Boulder, CO 80302
- Phone: 720-739-1616
- Email: admin@rmrmco.com
- Website: www.rmrmco.com
